Copilot PRO account problem

[Yong380]

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I have already purchased Copilot Pro, why can't I use the advanced model request? I was able to use it this morning.

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[ShuaiShao2004]

I have the same issue.

I am subscribed to GitHub Copilot Pro, and earlier today I was able to use Claude Sonnet and Claude Opus normally. However, they have now disappeared from the model list and the interface shows “Contact your admin.”

My subscription is active and I still have plenty of usage quota remaining.

[Crizter]

@Yong380 @ShuaiShao2004
Hi, I faced this problem just few minutes ago.
What i did was to uninstall the copilot extension in my vs code, reload the vs code and then installing it again, my models came back.
I hope this helps for you.

[Yong380]

I've tried it, but it still doesn't work. I even tried using the CLI version, but that didn't work either.

[ShuaiShao2004]

I also tried reinstalling the Copilot extension, but it still doesn't work after reinstalling.The advanced models are still missing on my side.
I suspect this might be a bug.

[sarangkadam590]

Didn't worked for me either,everything was Going fine until suddenly all models started showing contact admin,I had to create a urgent report for my project file and now everything is messed up due to the well know big company having some stupid bugs in their service

[CodeCatalyst-2]

This didn't work for me as well

[wanhch]

Me too

[rafamerlin]

Having the same issue, these are the only models showing for me, even using opencode on them is failing, in opencode I got a few exceptions as well but now in opencode they work but not on vscode

[Aiddy81]

Having the same issue as well, suddenly all the models disappeared except for haiku which is still appearing at least for the moment.

[Yolofmeister-git]

Same here. can even use claude extension

[Yolofmeister-git]

can't

[avisharma444]

same issue , i am on the copilot pro plan , hope they fix this soon

[AZowailAlt]

same here, hope it gets fixed fast

[CodeCatalyst-2]

I am facing a similar issue as well. So frustrated.

[CedricJohn]

Claude now wont be available on Pro? Claude (Sonnet, Opus) will only be Available on Pro + Subscription

Previously they remove the Claude from Student Plan

[kindtqlytleam]

Where is it written?

[tsuruno]

That shouldn't be the case. Claude is supported even with the Pro.

[gdemerald]

Same here. Might be related to Copilot Pro (Trial) version, as I only started using Copilot Pro 8 days ago.

I would not mind paying the 10$/month immediatly, but the GitHub settings will not let me.

[Nobody-HKZ]

Same here, I just bought copilot this morning and it won’t be available for use this afternoon.

[pritimoypaul]

Same issue here, it was working good 2 hours ago. Now I don't have the Claude models. I am on pro plan. We don't have a lot of time to wait. I have client deadline nearby. I need the models for some of my works to be done fast. Github, you just removed the access for students some days back which was already a bad decision. But what you did today is hypocrisy. You cant just remove a model what is supposed to be there and act like everything is normal. We pay for it. We are not asking you for any consideration. If you don't fix this within today or even think of removing those models from the pro plan, People are gonna boycott you for sure. Already we are disappointed with most of the Microsoft products. So fix this soon if you want to survive.

[Vinnish-A]

Same issue

[Hugengrui]

Same.
From log:
2026-03-16 16:58:14.195 [info] copilot token chat_enabled: true, sku: trial_30_monthly_subscriber_quota
2026-03-16 16:58:14.196 [info] GitHub.vscode-pull-request-github extension is not yet activated.
2026-03-16 16:58:14.208 [info] Registering default platform agent...
2026-03-16 16:58:14.209 [info] activationBlocker from 'conversationFeature' took for 274ms
2026-03-16 16:58:14.856 [info] BYOK: Copilot Chat known models list fetched successfully.
2026-03-16 16:58:15.153 [info] Fetched model metadata in 1205ms 7eb3bf23-0a4b-47c9-b47d-89ded56f5196
2026-03-16 16:58:15.454 [info] Latest entry: ccreq:latest.copilotmd
2026-03-16 16:58:15.454 [info] ccreq:040912be.copilotmd | markdown
copilot md:
"id": "claude-opus-4.6",
"is_chat_default": false,
"is_chat_fallback": false,
"model_picker_category": "powerful",
"model_picker_enabled": false,
"name": "Claude Opus 4.6",
"object": "model",
"policy": {
"state": "enabled",
"terms": "Enable access to the latest Claude Opus 4.6 model from Anthropic. Learn more about how GitHub Copilot serves Claude Opus 4.6."
},
"preview": false,
"supported_endpoints": [
"/v1/messages",
"/chat/completions"
],
"vendor": "Anthropic",
"version": "claude-opus-4.6"
},
{
"billing": {
** "is_premium": true, **
"multiplier": 1,
"restricted_to": [
"pro",
"pro_plus",
"business",
"enterprise"
]
},
model_picker_enabled is set to false, meaning that we cant choice the model.
I 'll switch to Codex with ChatGPT subscript.

[NullNaveen]

Where to find this log

[Hugengrui]

Terminal->output , switch to Github copilot chat.

[superftch]

same here

[dlivxpr]

Same issue: as an individual paid subscriber, I cannot access the advanced models. The model selection interface consistently displays "contact your admin" for advanced models.

[rianodog]

same here

[gykkek]

The webpage also cannot use advanced models

[jr4p0s0]

Same issue here.

[bunrin]

We create separate accounts for each project and subscribe to both Pro and Pro+.

On the Pro+ account, all models can be used as before. On the Pro account, they cannot be used.
It is unclear whether this is because the Pro account has not yet passed 30 days since the subscription started.

With the Pro+ account, the models can still be used.

Microsoft might be planning to abandon Pro users.
Frankly, I don’t see any real value in models other than Opus, so I feel strong anger about what I see as "Microsoft’s decision" this time.

[blanca890]

same issue here

[eduardogarcia234]

i have this issue too. I'm on a pro account (trial). and suddenly stopped working with these advanced models. (I was using GPT 5.4).

I tried reinstalling, revoking authorization on GitHub / re sign in, reload window, none of this worked.

Edit: looks like this is happening with trial accounts

[kwaaaf]

Are you guys on Copilot Pro (Free Trial) version or (Paid) version?

[jr4p0s0]

Free, you??

[kwaaaf]

Copilot Pro (Free Trial) too, hope it's not related to it..

[caydenchongzq]

I am on Copilot Pro (Free Trial) but already opt to renew for 1 year subscription once trial finished, if they are changing the plan models, I am going to unsubscribe for sure.

[professordefense]

copilot free trial buyed 3 days ago :D , but iam ready to pay for Claude Sonet 💸