GitHub Sponsors org application pending 3+ months with no response from support

[acagliano]

Github Sponsors

I have an organization (CagsCalcLabs) where I do experimental development for the TI-84+ CE, and applied for Github sponsors. Filed out tax forms, bio, information, etc.

It has been pending now since January.
I opened a support ticket through support.github.com (#4103925) for help 3 weeks ago. No response there.
I hear people saying average turn around time is "days to weeks", so 3 months with no responses anywhere seems a bit... much.

[Synalix]

Three months is definitely longer than the usual review time.

From what I've seen, GitHub Sponsors applications for organizations can sometimes take quite a while. Unfortunately the process isn't very transparent and there isn't much you can do from the UI once it's submitted.

A couple things that might help:

Try replying to your existing support ticket (#4103925). Sometimes replying bumps it back into the queue.

If you haven't already, open a new support request referencing the original ticket number and mention that it's been pending since January.

If everything in your application (tax forms, payout information, etc.) is correct, it's usually just a matter of the review eventually getting picked up by the Sponsors team.

Hopefully someone from GitHub can take a look at your ticket soon.